Information

About Us


Who We Are

We are a young couple who loves adventures and we are always looking for something different from the typical dinner and a movie.  When we experienced our first escape room we immediately fell in love and knew this was something we wanted to do more of.  We strive to create rooms where everything looks and feels as authentic as possible so our visitors can be totally immersed in our thrilling scenarios.  We can not wait to share our creations with you!

 Our Vision

We have created unique rooms that bring families, coworkers and tourists together. We hope you will use this innovative new gaming experience to connect with your friends and family while creating lasting memories. Our puzzles are tricky and complex, but none of them require special knowledge or skills, so we encourage everyone of every age group to try our rooms.  Our mission is to provide you with a unique interactive alternative to the typical night out.

 

FAQ


What is an Escape Game?

Real-life room escape games are brain-teaser activities where people find themselves in a realistic environment full of challenges.  The only way out is to work together to solve the puzzles.

How long will this take?

You have a maximum of 60 minutes to solve the puzzle. If you beat the record, you'll find yourself on the leader-board.  If you do not solve the puzzles within the allotted time we will open the door to let you out.  If you fail you wont get your name on the leader-board, but you still get to enjoy the challenge and camaraderie of working with your friends and family! 

What if I need a hint or clue?

Our staff members will monitor your progress through a webcam (Not recorded) and be in contact with you.  You may request as many clues as you would like or if you want an extra challenge- spin a wheel before you go in to find out how many clues you are allowed during that escape!

Is there an age limit?

Our games have no recommended age limit however younger participants (10 and below) should play with at least one adult.  All of our rooms have a set of "kids clues" to make things a little easier.  You can specify which clues you want in the room when you make your booking.  Check out our Mission to Mars room specifically built for kids!

Are the games scary?

If the theme to a room is meant to be scary we will make it known prior to booking.  Most of our games are more goofy then scary. No one is going to jump out of the dark to scare you, so people with heart conditions are welcome!  

Is this good for large group outings such as corporate team building events or birthday parties?

Each game is designed for groups between 2 and 6  people, so escape games are perfect for corporate events and birthday parties. If you would like to do something new and unique, then this is the perfect activity.

Should we make reservations?

Yes! You need to book a room and pay on our "Book Now" section of the website.  

What happens if i need to cancel my reservation?

Escape games are live events and no cancellations are allowed. Make sure you book for the right time and the right game. There will be no refunds.  If there is an emergency we will allow you to reschedule one time on a case by case basis.  The same goes for inclement weather- you will be allowed to reschedule once. NO CANCELLATIONS WILL BE ACCEPTED THE DAY OF THE EVENT!! 

What if I can not find a slot/time that works for me?

Please email us if you would like to schedule an escape outside of our normal business hours and we will do our best to accommodate this.

Can we have more than 6 people in the room?

We limit groups to 6 participants due to the size of our rooms.  As long as all participants are from your group and you understand it is a smaller room we allow more than 6 and charge 20$ per person over 6.

What if the people in my group change?

The only name we check when you arrive is the main name the booking was made under so you don't need to let us know if you will be substituting another group member.

Do I still need to book if I purchased a Groupon?

Yes you must book a time on the Book Now page.  There are no blackout times or days so you can use the Groupon any time.  Click the promotion code box in the upper right corner of the Book Now page and enter the eight letter voucher code on your groupon.

Information on the kids room:

This room was designed for kids ages 7-15!  It is more hands on and interactive so younger children can also enjoy the room with adults help.  There are 3 levels of difficulty: easy, medium, and hard.   Adults alone can go in the room- just keep in mind it may not take the full time.  For younger children 5-10 it may help to have 1 adult go in the room with them to help guide them in the right direction.  We are watching and listening from the back as well so if you prefer the kids go in alone we can help guide them too!

 

 

IF YOU HAVE ANY OTHER QUESTIONS:  contact@escaperoomloco.com